Privacy Policy

BS99's Privacy Policy & Data Protection

Your personal information matters most to us. Here we explain fully and transparently how BS99 collects, stores, and protects your data.

Last Updated: January 2026 | SSL Encryption Protected | Applicable: Bangladesh
Encrypted Data Storage

All your personal data at BS99 is stored on servers secured with AES-256 encryption. No one can access this data except authorised personnel.

No Sale of Data to Third Parties

We never sell your personal information. We only work with a limited set of partners when required by law or for operational purposes.

You're in Control of Cookies

You can view and manage the cookies used on the BS99 website at any time. You also have the option to disable non-essential cookies.

SSL/TLS Connection Security

Every connection you make with BS99 is encrypted using SSL/TLS technology. Login details, deposits, and all transaction data are transmitted securely.

Restricted Staff Access

Only trained and authorised BS99 staff can access your personal data. Access logs are monitored on a regular basis.

Right to Data Deletion

You may request the deletion of your personal information at any time. Contact customer support and the matter will be handled within the designated timeframe.

Important Notice

BS99 (bs99.onl) you confirm that you fully agree to this Privacy Policy. If you do not agree, please refrain from using our platform.

1What Information We Collect

We collect various types of information when you register and use BS99's services. This data falls into two main categories — information you provide directly, and information collected automatically through your use of the platform.

Personal Identity Information

  • Full name and date of birth.
  • Mobile number and email address.
  • Residential address and district.
  • National ID (NID) or passport number (for KYC verification).
  • Mobile banking account number (for deposits/withdrawals).

Automatically Collected Information

  • IP address and device type.
  • Browser and operating system information.
  • Gaming history and betting logs.
  • Session duration and page visit data.
  • Transaction history and payment methods.
Types of Information Reason for Collection Retention Period
Identity Information KYC Verification and Age Confirmation 5 years after account closure
Payment Information Transaction processing and fraud prevention Up to 7 years for legal requirements
Gaming Logs Service improvement and dispute resolution 1 year
Contact Information Support & Notifications For as long as the account remains active
Cookies & Browsing Data Experience Enhancement & Security 30–365 days (depending on type)

2How Information Is Collected

BS99 collects your information through several methods. In every case, we ensure the highest level of security.

  • Registration Form: Information you provide when creating an account.
  • KYC Process: Documents uploaded for identity verification.
  • Payment Gateway: From payment providers at the time of deposit or withdrawal.
  • Cookies & Tracking: Collected automatically while using the website.
  • Customer Support: Information provided when you contact us.
  • Third Parties: Trusted partners for fraud detection and identity verification.

3How Your Information Is Used

BS99 uses your information only for specific, defined purposes. We never use your data for additional purposes without your explicit consent.

Primary Purpose of Use

  • Account creation, management, and verification.
  • Processing deposits, withdrawals, and other financial transactions.
  • Prevention of fraud, money laundering, and other illegal activities.
  • Customer support and service quality improvement.
  • Communications regarding promotional offers and bonuses (with your consent).
  • Meeting legal and regulatory requirements.
  • Improving website and app performance.
What We Don't Do

BS99 never sells your personal information to third parties, shares it with advertising networks, or uses it for marketing purposes without your consent.

4Data Storage & Security

BS99 uses industry-standard technology to protect your information. Our security measures are reviewed and updated on a regular basis.

  • AES-256 Encryption: All stored sensitive data is encrypted.
  • SSL/TLS: All data transfers on the website and app are encrypted.
  • Firewall & DDoS Protection: Advanced security at the server level.
  • Regular Security Audits: Periodic audits conducted by third parties.
  • Limited Access Policy: Only authorized personnel can access this data.
  • Data Backup: Regular backups and a disaster recovery plan are in place.
Your Responsibilities

Keep your BS99 account password strong and never share it with anyone. If you notice any suspicious activity, contact customer support immediately.

5Sharing Information with Third Parties

BS99 may share your information with trusted partners in limited circumstances. This is always done under strict confidentiality agreements.

When Information May Be Shared

  • Mobile banking providers (bKash, Nagad, Rocket): Minimum information required to complete transactions.
  • KYC Verification Services: A licensed authority used to confirm your identity.
  • Law Enforcement Agencies: Under court orders or legal obligations.
  • Fraud Prevention Services: To detect suspicious activity.
  • Game Providers: Anonymized game-related data only.
What We Don't Share

BS99 never sells or shares your personal information with advertisers, marketing companies, or data brokers.

6Cookie Policy

BS99 uses cookies on its website to enhance your browsing experience and ensure the site functions properly. Cookies are small text files stored on your device.

Cookie Types

  • Essential Cookies: Required to maintain login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your preferences and language settings.
  • Analytics Cookies: To monitor and improve site usage.
  • Performance Cookies: To identify loading times and technical errors.

You can manage cookies through your browser settings. Please note, however, that disabling certain cookies may affect some features on BS99.

7Your Rights

As a BS99 member, you have certain important rights over your own data. We respect these rights and act on them promptly.

Right to Access Your Information You may request access to the information we hold about you.
Right to Correct Your Information You may request corrections to any inaccurate or incomplete information.
Right to Delete Your Information You may request the deletion of your personal data under certain conditions.
Right to Restrict Processing You may request that the use of your data be restricted to specific purposes.
Right to Data Portability You may request a copy of your information in a structured, portable format.
Right to Object You may object to the use of your data for specific purposes.

To exercise any of these rights, please contact customer support. We typically respond within 30 business days.

8 Privacy of Minors

BS99 is a gaming platform strictly for adults. We do not knowingly collect information from anyone under the age of 18.

  • Age verification is carried out at the time of registration.
  • Any account identified as belonging to a minor will be closed immediately.
  • Any data found to belong to a minor will be permanently deleted.
  • If parents have any suspicions, please contact customer support immediately.
Access is prohibited for those under 18 years of age

Registration and gaming on BS99 is strictly for users aged 18 and above. If a minor attempts to open an account and is detected, immediate action will be taken.

9Policy Updates

BS99 may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:

  • A new version will be published on this page of the website.
  • You will be notified via your registered mobile number or email address whenever significant changes are made.
  • The date of any changes will be noted at the top of the page.
  • Continued use of BS99 after any changes will be considered acceptance of the updated policy.

If you do not agree with the updated policy, you may request to close your account at any time.

10Contact

For any questions, requests, or complaints regarding the Privacy Policy, please contact the BS99 data protection team.

Live Chat
24/7 Support
Response Time
30 business days

General Inquiries

No. BS99 never sells your personal information to any third party. Only limited data is shared where necessary for service operations — such as with payment providers or KYC services — and strictly under confidentiality agreements.

Yes. As a BS99 member, you can view and update your information at any time from your profile page. For special requests, contact customer support — we will respond within 30 business days.

After account closure, certain information may be retained for up to 5–7 years as required by legal obligations. After that period, all personal data is permanently deleted.

Yes. The same privacy policy applies to both the BS99 website and mobile app. Any additional permissions requested by the app (such as push notifications) are optional and can be disabled at any time.

Yes. In the event of a data breach that affects your personal information, BS99 will notify you as soon as possible and advise you on the necessary steps to take.
Play Safely on BS99 Today

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